FAQ
Do you ship worldwide?
Yes, prima summit ships World-wide.
What's your MOQ (Minimum Order Quantity)?
Our minimum order quantity varies depending on the product. For blanks, the minimum is 1 pc. Bulk or custom orders may require higher quantities depends on the type of product. Please contact us for details.
How can I track my shipment?
You’ll receive a tracking number via email once your order is shipped. Use this number to track your package in real-time.
Do you offer Samples?
We provide free samples exclusively for customers who move forward with production. Otherwise, a sample fee will apply based on the product type. As for design, fee may be charged according to the complexity of the design. Please reach out to us for further details.
How long does production & shipping take?
Production times vary depending on the product type and order quantity. On average, it takes 2–6 weeks to complete production after finalizing the design and receiving payment. Delivery times vary by destination. For Asia, shipments typically arrive within 7-14 business days.
Can you help with design creation or modifications?
Absolutely. Our in-house design team can assist with creating or refining your design for an additional fee.
What printing methods do you use?
- Screen Printing: Best for bulk orders and vibrant colors.
- DTG Printing: Ideal for smaller quantities or complex designs.
- Sublimation: Perfect for polyester with full-color designs.
- Embroidery: Adds a professional, textured finish to garments.
Do you offer eco-friendly printing options?
Yes, we provide eco-friendly inks, biodegradable packaging, and sustainable garment options upon request.